SELF MADE / 26 December 2024
Mastering Customer Retention with Sarah Johnson – Systems for Success and Genuine Connection
We are Jessica Green & Natasha Roberson
As they bring you straight-shooting, strategy-packed episodes that cut through the noise and give you the tech tools and insights you need to level up. From automation hacks to social media sales, The Digital Shift™ helps you master the digital game to grow smarter, not harder.
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In this episode of The Digital Shift™, Jessica Green welcomes Sarah Johnson—aka Simply Sarah J—a top-ranked leader in customer retention at Beyond Slim and a passionate advocate for mental wellness.
Sarah shares her proven systems for building lasting customer relationships, creating genuine connections, and maintaining one of the highest retention rates in her company.
Discover how Sarah uses duplicatable processes, strategic follow-ups, and authentic engagement to keep customers coming back. She also delves into the mental wellness component of her business, discussing how balancing physical and emotional well-being strengthens client trust and loyalty. Whether you’re struggling with customer retention or looking to create a community that supports your business goals, this episode is packed with actionable tips you won’t want to miss!
The importance of customer retention and how it fuels long-term business success.
Sarah’s duplicatable systems for building customer loyalty and fostering community.
How to balance automated systems with personal touches for a humanized approach.
Practical tips for maintaining customer engagement and avoiding common pitfalls.
Integrating mental wellness into business practices to create authentic connections.
Tools and strategies for simplifying follow-up and staying organized.
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